Email Setup

This document will step you through configuring your home computer to read your email. Be sure you are connected to the Internet before following the steps in this document.

  1. Connecting to the Internet

    The first step in reading your email is to be sure you are connected to the Internet. Email can be read from any Internet Service Provider (ISP) including dialup, DSL and cable modem providers.

    After you are connected, proceed with Step 2 - Setting up your email client.

  2. Setting up your email client

    Your email client (the program you use to read your email) will now need to be told how to connect to your mail server at Regzilla. Some email clients allow users to maintain several different profiles so that they can read mail for more than one account, but this is not the case with all clients. Services like America Online will not allow you to read email at Regzilla with their email client but that does not prevent you from using another program to read your mail.

    If you have a service like this, cannot create a new profile, or would just like to use a different email client for your email, proceed to Step 3 - Installing Microsoft Outlook Express.

    If you need help setting up Microsoft Outlook Express for reading email, you should proceed to Step 4 - Configuring Microsoft Outlook Express. The rest of the instructions in this step are for other email clients.

    Create a new profile for Regzilla if your client supports this. Your email client will ask you for your Email Address, Username and Password. These you should already know so just fill them in.

    It will also ask you for your Incoming (POP or IMAP) and Outgoing (SMTP) Mail server. Your Mail server for Incoming mail is the same as your web site (ie: if your domain name is If you have a choice between using the POP or IMAP protocols for your Incoming Mail server, chose IMAP. Over dialup connections, IMAP is a superior protocol, and will allow you to check your mail both at home and in the office.

    The Outgoing (SMTP) Mail server you use is dependent on your ISP. See Appendix A - Outgoing Mail Servers for more information.

    Check your email to confirm that everything was configured properly. If you are able to send and receive mail then you're done and you can skip the rest of this document. Read on if you have problems.

  3. Installing Microsoft Outlook Express

    Microsoft Outlook Express is the recommended email because it is easy to use and configure. The rest of this document describes how to go about downloading it and setting it up to work with Regzilla's email system. Any other email clients that support the IMAP and SMTP protocols will work fine, though.

    Start up your web browser and go to:

    This is the page for downloading and installing Internet Explorer 5.5 and Internet Tools. This will give you the latest copy of Microsoft's Internet browser and Outlook Express. You can use Internet Explorer to surf the web from any ISP, including America Online, but you can continue to use your current browser if you prefer.

    Read the instructions and then choose your language and click on the "Go" button. You will be prompted to either Run or Save a program called ie5setup.exe. You'll want to run it eventually, but you can save it first if you'd like. This program is about 505K in length and should not take long to download.

    When you run ie5setup.exe you'll be prompted to read and accept the licensing agreement as per Figure 1 below.

    Figure 1

    Check the "I accept the agreement" bullet and then click the "Next" button.

    Internet Explorer and Internet Tools Setup will then perform some initializations and give you a prompt for two installations. One is the Typical installation, and the other is the Minimal or Custom installation. It is recommended to use the Typical installation, so check "Install Now - Typical set of components" and click the "Next" button.

    Note: This will take a long time on a 28.8k modem.

    You will now be prompted for a site to download from. For the most part the default choice is sufficient, so just click the "Next" button to begin the download.

    Setup will notify you of its progress as it downloads all the needed components, and give you a time estimate of how much longer it expects to take. See Figure 2 below.

    Figure 2

    In the event of an interruption in the download process, simply rerun the ie5setup.exe program and it will resume the download where it left off. You will get an error message similar to Figure 3 if this happens.

    Figure 3

    This is not an uncommon problem due to intermittent connectivity problems on the Internet. You may have to resume several times, and the download may have no progress for several minutes at a time. You can hit the "Cancel" button to stop the download and resume it at a later time if need be.

    After all the components are downloaded, setup will begin to install them, as per Figure 4.

    Figure 4

    Once all the components have been installed, you will be prompted to close all running applications and restart your computer to finish the installation. Click the "Finish" button to restart your computer.

    The reboot may take a few minutes, as Windows will be updating several system components. Once the machine has booted up, proceed to Step 4 - Configuring Microsoft Outlook Express below.

  4. Configuring Microsoft Outlook Express

    After installing Microsoft Outlook Express, there should be an icon on your desktop similar to Figure 5. Double-click that icon to begin setting up Outlook Express.

    Figure 5

    Outlook Express will start the Internet Connection Wizard and will ask you about the Internet account to configure.

    You should already have your Internet connection configured, so click the "Cancel" button. When it asks you if you're sure you want to cancel, check off the box that says "Do not run Internet Connection Wizard in the future", and then click the "OK" button.

    Outlook Express will now start, and prompt you for your name. This is the name that will appear for you on your outgoing email. You should use your full name. Enter your name and click the "Next" button.

    Check the "I already have an e-mail address that I'd like to use" button and enter your email address in the space provided. The window will be similar to Figure 6. Click the "Next" button.

    Figure 6

    Next you will be prompted to enter your Incoming and Outgoing mail servers. The Incoming mail server is the same as your web site (ie: if your domain name is Be sure to tell Outlook Express that your incoming mail server is an "IMAP" server.

    The Outgoing (SMTP) Mail server you choose is dependent on your ISP. Outlook Express supports the SMTP Auth protocol, so you can use your web site for your Outgoing mail server as well. Appendix A - Outgoing Mail Servers and Appendix B - SMTP Auth for more information.

    If you use your web site as your Outgoing mail server, you will need to continue on the Step 5 - Configuring Outlook Express for SMTP Auth.

    See Figure 7 for configuring your mail server names.

    Figure 7

    Click the "Next" button after you have entered your mail server configuration.

    The next window will configure your email account information. Enter your Username in the "Account name" box. This may be different than your email address. You can also give Outlook Express your email password and allow it to remember the password for you so you don't have to enter it each time you connect. Outlook Express defaults to remembering your password. If you do not want it to save your password information, be sure to uncheck the "Remember password" box.

    Click the "Next" button when you are done entering your account information.

    Click the "Finish" button on the next window to save this configuration.

    The first time you run Outlook Express it might complain that it is not the default mail reading client, click the "OK" box if it does.

    Next you will be prompted for a list of folders to display. You will need to be connected to the Internet for this to work. Click the "Yes" button to begin configuring your folders.

    You will be prompted for your username and password for your email account if you did not choose to have Outlook Express save it. If so, enter your password and click the "OK" button.

    Outlook Express will show you a list of folders similar to Figure 8. If you are unsure as to what folders you need, accept the default ones by clicking the "OK" button. Otherwise select those that you want to use and then click the "OK" button.

    Figure 8

    If this is your first time configuring IMAP Folders on Regzilla it is likely your "Sent Items" and "Drafts" folders will appear as sub-folders of your Inbox.

    Click on Tools in the file menu, and then select Accounts.... This will open a window listing your newly configured email account. Highlight your Regzilla account and then click the "Properties" button. Click on the "IMAP" tab in the window that appears.

    Figure 9

    Make sure that your Root Folder Path is set to "INBOX" as in Figure 9, then click the "OK" button and then the "Close" button on the Internet Accounts window. Your "Sent Items" and "Drafts" folders should no longer be children of your Inbox.

    In the main Outlook Express window there is a list of Folders on the left side. Click on the folder to see your total read and unread email counts in your Inbox, Sent Items and Drafts. If this is a new configuration you might not have any email yet, otherwise you will probably have some saved in your Inbox.

    Test that everything is working properly by sending an email to yourself.

    Outlook Express will put a line through any email that you delete, but it does not actually go away. To get rid of deleted email permanently, click on the "Purge" icon on the tool bar.

  5. Configuring Outlook Express for SMTP Auth

    If your ISP does not provide an Outgoing (SMTP) Mail Server, you can configure Outlook Express to use your web site for this purpose.

    Click on Tools in the file menu, and then select Accounts.... This will open a window listing your newly configured email account. Highlight your Regzilla account and then click the "Properties" button. Click on the "Servers" tab in the window that appears.

    Figure 10

    Check off the box that says "My server requires authentication" as in Figure 10 and then click the "OK" button. Click the "Close" button in the Internet Accounts window and then send a test mail to ensure that everything is working properly.

  1. Outgoing Mail Servers

    Regzilla provides mail reading services to all its email customers, but to reduce Internet SPAM does not offer public outbound mail services without authentication. See Appendix B - SMTP Auth for more information.

    If your email client does not support SMTP-AUTH, you will need to configure their email program to send email through your ISP.

    Your email program will have no problem checking mail at your web site and sending mail through your ISP. This is a common configuration.

    Your should consult your ISP's support center or web page to find out what their Outbound (SMTP) Mail server is. Be sure to configure your mail client to use their preferred Outgoing Mail Server, but continue to use as your Incoming Mail Server to read mail.

    The table below provides a list of companies and the outgoing (SMTP) mail servers they provide for their clients:

    ISPOutgoing Mail Server
    AltaVista Free Access
    AT&T Global
    Cox Cable
    where XX is your two letter state abbreviation
    IBM Global
    MediaOne / AT&T Broadband
    where XX is your two letter state abbreviation

  2. SMTP Auth

    Customers with email programs that support SMTP Auth (such as Outlook and Outlook Express) can use the same machine for their Outbound (SMTP) Server as their Inbound (POP/IMAP) Server. Your username and password for Outbound is the same as for Inbound.

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